General reviews

Client Review - General

We felt that we needed to have some level of life assurance after the birth of our child but found the options baffling when we started to investigate them on our own so we looked for a financial advisor to help us find the right policy for us at the right price. Bob was invaluable in helping us find the right policy and in guiding us through the options that were available. He also helped us identify the key elements that we thought needed to be covered by the policy. I'm confident that we have a policy that will work for us as a family and that Bob was instrumental in finding it for us and very helpful when we had questions that arose from the process and the paperwork.

What could they have done better?

We were very happy with the help and advice that Bob gave us.

Elisabeth Walsby, Cardiff, 18th Sept 2015

Client Review - General

Over several years I have required advice about financial planning, Investments and Mortgages. Bob continually strives to provide me with the best advice. Given our long-standing relationship, he keeps me informed of any issues/changes that may affect my financial situation.Bob was also able to help me in matters arising from an existing investment that was causing issues which had been taken out on the advice of my previous Financial Adviser. I have had a positive outcome in all financial matters, largely in part due to Bob's professional and friendly advice and guidance.

Jamie Selway,  Beddau,  8th Sept 2015

Client Review - General

Beginning with mortgage advice nearly 30 years ago when he managed Legal and General businesses in South Wales. (has since arranged half a dozen mortgages for me and my family members). over the years. Topics included mortgages and the associated insurances and pension matters. Bob became the adviser to several of the companies that I have set up for Occupational Pension purposes and he co-ordinated that provision for 20-30 staff members. Semi-retired and yes I have achieved the outcome that I planned for.

What could they have done better?

The most important thing for me is speed and efficiency of service. Financial "problems" occur regularly but they are usually very time-limited. Getting a mortgage or loan, insurance policy etc. I want to see the options - get advice about optimising value for money and set up the product rapidly (as appropriate) with the minimum of paperwork. I cannot think how Bob could have worked more quickly than he did -sometimes out of hours/weekends etc -I always got the feeling that he was looking after my best interests once I had decided and articulated them to him (sometimes I dithered I must admit). For me Bob was/ is always totally up to date and has a really good handle on the market options even before pressing the search buttons on his laptop. I have recommended him to many as he will attest.

Malcolm Williams  Cardiff  7th June 2015

Client Review - General

Financial planning. an overall service and review of finances plus setting up ISA and savings plan. ongoing.

Dee Phillips, Cardiff 1st July 2015

Client Review - General

Personal circumstances changed. By carrying out a full review and planning for the future he gave me a clear and concise financial strategy to move forward with. My circumstances are changing in line with the strategy laid out and will continue to improve over the forthcoming months and years.

What could they have done better?

Nothing as far as I'm aware and I'm very pleased with his service and advice

Islam Miah, Cardiff, 27th June 2015

Client Review - General

Needed additional life cover Looked for a policy that would suit my needs The policy is active just as I had planed

What could they have done better?

I am happy with the service Bob provided

Joy Law, Brigend, 20th June 2015

Client Review - General

Advice on Mortgage, investments and Insurance. Bob gave non-complicated advice on the various options available.No pressure selling like some advisors - just good honest advice - guiding mw through the best options which are out there. Very happy with the decisions I've made & Bob is always at the end of the phone or available for a meet & chat, if I need to clarify anything.

What could they have done better?

Everything gone smoothly - very professionally and friendly service.

Dave Smart, Cardiff , 19th June 2015

Client Review - General

I wanted independent financial advice that would provide a friendly professional service to find the best financial products to match my circumstances. Bob was able to offer a range of solutions that offered better savings and higher cover than any other product offered directly from the Banks and Building Society's. Bob found the best rate for the Mortgage product I wanted, he undercut every other deal by a significant margin. He also provided me with very competitive Life Cover, no one else could match the cover offered for the premium paid.

What could they have done better?

Bob was brilliant, I wouldn't change anything. He offered a range of products, explained the pros and cons of each. Gave me time to think about what best suited my needs. Then organised everything once I'd picked my products. Friendly and informative throughout.

Rob Scott, Cardiff 18th June 2015

Client Review - General

I have a working knowledge of finance but I was looking for a variety of financial options which were essentially at the forefront of an a fast moving environment and ever changing Financial products sector. Provided me with good financial advice encompassing the current market offers but also offereda longer term consideration based on his knowledge and experience of the financial markets.I have also had innumerable discussions regarding various financial projects which have not always progressed due to the sound financial cautionary advice which has always been delivered with a polite professionalism, clarity and above all concern for the clients financial well being. I'm mortgage free and about to retire with a reasonable private pension

What could they have done better?

I have always received sound financial advice and I have no improvements to suggest.

Stephen Owens, Northampton, 13th June 2015

Client Review - General

General financial review and Retirement Planning. 1. Helped review different options with regard to Pension planning2. Reviewed our current protection plans and supported comparing/contrasting market products available3. Completed a user friendly financial health check, highlighting potential needs long term We adjusted our financial planning in line with our changing needs, the outcome has been peace of mind and addressed our will deficiency with our solicitor.

What could they have done better?

We have received very efficient and professional advice that has made a difference.

Steve & Kate Farmer, Penarth, 11th June 2015